New Lower Rates to USA

Tuesday, March 15, 2016


We are pleased to announce our USA termination / outbound calling rate has been reduced from 1.365 cents/minute to 1.160 cents/minute (CAD).  We have also lowered our outbound rates to "High Cost" USA locations from 8.9 cents/minute down to 2.0 cents/minute.




New Lower Rates to Canadian Northern Territories

Thursday, January 21, 2016


We are pleased to announce new lower rates to NWT, NT, and Yukon locations. The new rates are as follows: 867 Area Code General: 8.9c/minute 867 NWT West: 11.5c/minute 867 NWT East: 13.25c/minute




Spout is 3 years old!

Monday, March 23, 2015


We just celebrated our third anniversary as a company.  We couldn't have done it without you, our customer, and we really appreciate that you are willing to trust an independent operator like Spout with your telecommunications service.  We've got some big plans in the next year or so, stay tuned!




Scheduled Maintenance Outage for Canadian Server

Tuesday, March 17, 2015


Our datacenter is performing upgrades and must move our CA servers physically.  For more information, see our official announcement here:  https://www.thespout.ca/portal/serverstatus.php?view=scheduled




ANNOUNCEMENT: Interac Online will no longer be accepted after Dec 27th

Tuesday, December 2, 2014


ANNOUNCEMENT: Interac Online will no longer be accepted after Dec 27th Due to our merchant providers informing us that they will no longer be processing Interac Online transactions at the end of December, we regret to inform that we are also suspending our Interac Online merchant status at that time, on December 27th. Despite searching around exhaustively we have been unable to secure a...

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ANNOUNCEMENT: Increased International DID Coverage

Thursday, March 27, 2014


We are pleased to announce an additional 20 countries have been added to our international DID coverage!  This means there are even more locations in the world where you can get a virtual incoming number that forwards to your real location as if it was a local call for the caller.  This is a great way to operate an overseas business or create an inexpensive method for family and...

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Selection of Cisco SIP IP Phones and Adaptors available

Friday, November 29, 2013


Spout now offers a selection of Cisco Small Business IP Phones and ATA (Analog Terminal Adaptor) devices on our website for sale.  We can also special order any particular accessories or other Cisco devices you need for your business.  Spout is proud to offer Cisco devices based on our long successful track record with them. Click here: ...

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ANNOUNCEMENT: Improved Spout Coverage Across Canada!

Friday, November 22, 2013


Hello everyone, Spout is proud to announce we have greatly expanded our standard coverage area in Canada! This means we have a large array of new locations for which we can order DIDs and perform LNP for. This is thanks to several new agreements we have made with local carriers across Canada and we expect to continue to grow our coverage to maintain our spot as the largest footprint in...

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Edit your V911 Address information using our client area

Wednesday, November 6, 2013


Spout has enhanced our client area to allow you to view/edit your V911 address for any of your 911-registered DID numbers. Simply log into your client area, and click on Services -> My DID Numbers -> OPTIONS and if you have 911 service enabled on a DID number it will present you with a link to view/edit your address information for that number. Please note that no information is stored...

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We're a CounterPath Certified ITSP!

Monday, October 7, 2013


Spout is proud to announce its status as a CounterPath Certified ITSP Partner!  This means you can now set up Spout's service quickly and easily from within the Bria softphone line of products.  Spout is happy to have been able to take this extra step for our customers to simplify and ease configuration of new service. CounterPath Mobile Softphone Applications...

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