Spout's Privacy Policy


Spout Communications takes your privacy seriously and is committed to protecting the personal information that you provide to us. This Privacy statement covers our website, www.thespout.ca, and explains our policies and practices regarding the use and disclosure of your personal information collected by us. Spout reviews and updates this policy from time to time as needed without notice. Therefore, we advise you to review this policy periodically. By using our website you legally consent to the Terms and Conditions of this policy.

1. Personal Information 
In general, you can visit our website without explicitly providing us any personal information. However, certain services offered on this website may require you to enter varying amount of a user's personal information. This information includes user registration data such as user's name, phone number, e-mail address, city/town, province/state, country, zip/postal code, etc. In addition, as with many other web servers, we may also collect and log tracking information via website request data and response data to protect your Spout account. This policy applies to all information (User Information) collected by the Website. 

2. Use of Personal Information 
Spout is committed to the privacy of the User Information collected by the Website and will not transfer any personal information to any outside parties (with the exception of our credit card processing companies, and fraud detection service provider which securely use the data to protect against unauthorized use of your personal information. This data is encrypted using SSL). Any requested information is for internal Spout use only. We do not share any information about individual users or the organizations they represent for marketing purposes with any third party, under any circumstances whatsoever. Spout strongly opposes the e-mailing of any junk mail, and does not sell user information to email lists or telemarketers. If you receive junk email that mentions the Website services, please send an e-mail to info@thespout.ca and we will promptly investigate. Spouts does have a monthly newsletter that we automatically opt all customers into. The newsletter contains updates on new products, services, and information on upgrades to our network. The newsletter format is that of non-sales "for your information".  Customers can opt out of the newsletter via their client area should they decide to do so.

3. Notification of Changes 
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

4. External Links 
Our Website may also provide links to other websites that are either owned or operated by Spout or other third-party websites. Such external websites have their own privacy policies separate from this policy. Even if the third party is affiliated with Spout through a business partnership or otherwise, Spout is not responsible for the privacy policies or practices or the content of such external links. All external links are provided to you for convenience purposes only and you access them at your own risk. 

5. Terms of Use 
We encourage you to also see our Terms and Conditions page, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire Spout Website. 

6. Contact Information 
Please Contact Us if you have any questions or suggestions regarding this policy statement.

- Last updated: Wednesday, September 18th, 2013

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Spout Communications

#997 10301 104 St NW, Edmonton, AB Canada T5J1B9
p: 877-696-6003 f: 780-669-5238 e: info@thespout.ca